FAQs for Mental Health Counselling Geelong

Have Questions? We’re Here to Help

We understand that starting therapy or finding the right support can feel overwhelming. That’s why we’ve compiled answers to some of the most common questions about our services, therapies, and how we can support you. If you don’t see your question here, feel free to get in touch—we’re always happy to help.

1. General Questions

What types of therapy do you offer?
We specialise in individual psychological therapy, couples and family therapy, EMDR therapy, group work, and online counselling.
Do you offer online counselling?
Yes, we provide online counselling sessions Australia-wide for your convenience.
How do I book an appointment?
You can book an appointment through our Halaxy booking system.

2. Fees and Rebates

Do you accept Medicare rebates?
Yes, our services are eligible for Medicare rebates under a Mental Health Care Plan provided by your GP, psychiatrist, or paediatrician.
What are your fees?
For detailed information about fees and rebates, visit our Fees and Rebates page.

3. Therapy Details

What is EMDR therapy?
EMDR (Eye Movement Desensitisation and Reprocessing) is a specialised therapy for trauma and PTSD. Learn more on our EMDR Therapy page.
How do I know if the clinician is the right fit for me?
We encourage clients to book an initial session to see if the clinician meets their needs and expectations.

4. Location and Accessibility

Where are you located?
We are based in Rippleside, Geelong. Visit our Contact page for directions. We also provide online counselling/therapy.
Is parking available at your clinic?
Yes, we offer convenient off-street parking at our Rippleside location.

5. Specialised Support

Do you offer support for eating disorders?
Yes, we provide therapy for individuals managing eating disorders, using evidence-based approaches like CBT, ACT, and more.
Do you offer LGBTQIA+ support?
Absolutely, we provide compassionate mental health services tailored to the LGBTQIA+ community.
Do you offer group therapy programs?
Yes, we currently run an ACT (Acceptance and Commitment Therapy) group. This program helps participants develop mindfulness skills, manage emotional challenges, and align their actions with personal values.
Are there other group therapy options available?
We are planning to introduce a parenting group in the near future. While interest has been low so far, we’re happy to hear from individuals who would like to participate. Register your interest by contacting us directly. We are also open to other suggestions!
Do you offer trauma-focused therapy?
Yes, we specialise in trauma-focused approaches, including EMDR therapy, which is highly effective for PTSD and other trauma-related conditions.